Applicants
Our normal business hours are Monday - Friday, 8am-5pm Central
We are closed most bank holidays.
Get in touch with us:
By Email
By Phone
(832) 521-4004
Key Resources for Applicants
If You Suspect You Are a Victim of Identity Theft
You have specific rights under the Fair Credit Reporting Act (FCRA):
You have the right to ask that nationwide consumer reporting companies place “fraud alerts” in your file to let potential creditors and others know that you may be a victim of identity theft.
You have the right to free copies of the information in your file (your “file disclosure”).
You have the right to obtain documents relating to fraudulent transactions made or accounts opened using your personal information.
You have the right to obtain information from a debt collector.
If you believe information in your file results from identity theft, you have the right to ask that a consumer reporting agency block that information from your file.
You also may prevent businesses from reporting information about you to consumer reporting agencies if you believe the information is a result of identity theft.
For the full text of your rights under the FCRA, visit Remedying the Effects of Identity Theft
Contacting the Nationwide Consumer Reporting Agencies
Equifax: 1-800-525-6285; www.equifax.com
Experian: 1-888-397-3742; www.experian.com
TransUnion: 1-800-680-7289; www.transunion.com